Frequently Asked Questions
+What is a Mobile-Pack?
Mobile-Packs are a more convenient, easy-to-transport alternative to traditional housekeeping carts. Currently, they’re available in six different sizes. Each Mobile-Pack is durable, contains many pockets and compartments for storing cleaning supplies and amenities, and allows for housekeeping staff to be less disruptive for guests when cleaning rooms or common areas.
+Are Mobile-Packs designed to replace traditional housekeeping carts?
Yes! The world’s leading hotels and resorts are discovering that Mobile-Packs improve productivity. In addition, they enhance the guest experience by having a smaller footprint that allows it to stay out of guests’ way. Using Mobile-Packs improve room security and lower repair and maintenance costs for hallways and corridors.
+What’s the difference between the various Mobile Packs?
We have a complete line of Mobile-Packs that vary in size depending on how much you need to transport from room to room. In addition, we now have a Mobile-Pack Backpack which can be used in hotels with limited elevators or in areas where a regular Mobile-Pack can’t be utilized effectively.
+How can Mobile-Pack make my staff more efficient?
Mobile-Packs are lightweight but durable, so employee strain is reduced and productivity is not diminished. We have a complete training program that shows you and your staff how to make the most of Mobile-Packs during the room cleaning and replenishment process. This is free with the purchase of any quantity of Mobile-Packs.
+Where can I buy a Mobile-Pack?
We have distributors worldwide who sell the full line of Mobile-Pack products.
+Does my Mobile-Pack come with a warranty?
Yes. Each Mobile-Pack comes with a 1-year warranty.
+Does Mobile-Pack offer a trial program?
If you’d like to try a Mobile-Pack, simply purchase one from a distributor. Save the box and if you decide to return the Mobile-Pack, it must be in the same condition as it was received. Then we will issue you a reimbursement or credit.
+Does Mobile-Pack offer training on how best to use the products?
Yes. Once you purchase a Mobile-Pack you will receive our training program, free of charge and immediately access our training videos and documentation. Our experts show you the optimal way to organize your Mobile-Pack and restock supplies for easy access to guest rooms and employee satisfaction.